Support Programs

The City of Unley provides a range of services that support residents, their families and carers.

The Australian Government has changed how it delivers aged care services. The Commonwealth Home Support Program (CHSP) has replaced the Home and Community Care Program (HACC). City of Unley residents will continue to receive the same level of support under the new program. For more information visit the Department of Social Services website.

Council offers quality services to eligible residents to assist people to remain living independently in their own homes and communities. For more information visit the My Aged Care website and review the services that can be accessed from the City of Unley below.

Eastern Metro Community Passenger Network

The Eastern Metro Community Passenger Network (Eastern Metro CPN) provides information on the community transport services available to residents living, and travelling in, the council areas of Unley, Burnside, Campbelltown, Norwood Payneham & St Peters, Prospect, and Walkerville.

The service provides contact details for local service providers, fares and ticketing, subsidies and concessions, areas serviced and routes, timetables, wheelchair accessibility and eligibility of service options.

For details on services available, or to book a trip, please phone 8372 5472 or visit the Eastern Metro CPN website.

Eastern Region SRF Program

The Eastern Region SRF program provides social support and activities to help residents living in 'pension-only' Supported Residential Facilities (SRFs), in the Cities of Unley, Burnside, Prospect, and Walkerville, to remain connected to their community.
Residents are encouraged to maintain their independence, with support in keeping up existing interests and exploring new ones. Social and recreational opportunities are a primary focus. However, the program also assists residents through the provision of linkages to a variety of services including advocacy, information, counselling, community and Council resources.
For further information, please contact the program coordinator on 8372 5415.

Home Assist

The Home Assist Scheme aims to contribute to resident safety, minimise hazards inside and outside the home and enable residents to maintain an independent lifestyle.

Client contribution fees apply to all Home Assist services. For more information please phone the Home Assist Team on 8372 5111.

  • Home support services

    Home support services are assessed on an individual basis, taking into account the resident's needs, health circumstances, and other supports available. All services may incur a client contribution fee and waiting lists may apply.

    The following services are offered on a short-term basis:

    • Light cleaning (vacuuming, mopping and bathroom clean)
    • Limited personal care
    • Referral for occupational therapist assessment
    • Shopping assistance.
  • Home maintenance and modification services

    Basic home services are provided by a home maintenance officer including:

    • Referrals for grab rails and ramps 
    • Supply, test and replace smoke alarm batteries
    • Replacement of fly wire (limit of one window or door per visit and to a maximum of four per year)
    • Garden cutting removal (limit of one trailer load per year)
    • Minor carpentry repairs (ie easing of doors)
    • Minor fencing and gate repairs
    • Replacement of tap washers (does not include mixer taps) on dripping taps only (limit of two per visit)
    • Replacement of sash cords (limit of one window per visit).

    Each visit is for a maximum of one hour. Residents are required to pay a contribution fee per home maintenance visit and the cost of materials.

  • Spring cleaning

    A once-a-year Spring Clean service for up to three hours. Residents can choose:

    Interior Spring clean: Includes general cleaning tasks such as wiping bathroom tiles and shower alcoves, cleaning out cupboards, dusting light fittings and blinds, removing curtains for washing, cleaning ovens, exhaust fans etc.

    Window cleaning: Includes interior and exterior windows and may also involve taking down window screens (single story dwellings only).

  • Gutter cleaning

    An annual gutter clean is available to eligible residents throughout the year. The service is for homes owned or being bought by the owner-occupiers. Those living in strata titled accommodation are not eligible for this service.

  • Garden maintenance

    The garden maintenance service aims to contribute to resident safety and minimise hazards such as obstructed access to pathways and washing lines, foliage growing at eye level near walkways, possible fire hazards, and the reduction of overgrowth to improve security and alleviate the attraction of pests.

    Services include light weeding/slashing, sweeping, raking, spreading mulch, and light pruning.

Community Transport

The Community Transport program offers personal transport assistance for eligible Unley residents to attend medical appointments and some social activities.

Volunteer drivers, using their own vehicles, provide door-to-door transport between 9am and 4pm, Monday to Friday.  One way transport to major hospitals outside the Council area is usually offered and is dependent on the availability of a volunteer driver. If extra help is required, please discuss the details with the community transport coordinator. 
For more information on the service, please phone the community transport coordinator on 8372 5111.

Social Connections

Our Social Connections programs are designed to provide volunteer based social support to eligible elderly residents who are socially isolated. Each program supports residents to feel socially connected within their community.

For more information about our programs, please phone the program coordinator on 8372 5144.
  • Central Market bus trip

    For a gold coin donation eligible residents are invited to participate in the Central Market Program.  

    On the first Tuesday of the month the community bus provides return transport from your front door to Adelaide's Central Market.

    Share this outing with other Unley residents, with volunteer assistance if needed. After a stroll through the market, the group meets to enjoy lunch and coffee together. 

  • Social Shopping

    Enjoy shopping with company followed by conversation over coffee and cake.

    Every second Wednesday afternoon of the month a group of eligible residents meet at the Unley Shopping Centre. A chance to get together and catch up with other Social Shopping friends and volunteers.

    A volunteer will drive you to and from the shopping centre and can assist you with bringing your purchases into your home.

    There is no cost for this service.
  • Community Harvest

    A fortnightly service providing fresh fruit and vegetables to eligible residents. Every second Thursday fresh produce is delivered to your front door by a friendly volunteer for a small cost.

  • Friendly Visiting

    A one-on-one volunteer support provided to eligible residents. Maybe a visit to your home for a cup of tea and conversation, an opportunity to play a board game, or time to get ‘out and about’ somewhere close by? Regular visits by a volunteer, who is matched with a resident, can be arranged to encourage reconnection with others, and to look forward to time spent doing things you enjoy. There is no cost to the resident for this service.

  • Exchanging Memories

    Exchanging Memories supports eligible residents who have some memory loss. Would you like to reminisce and celebrate your life and past experiences, share your history or stories, or simply share a coffee and chat? Skilled volunteers are matched with residents to share these experiences. There is no cost to the resident for this service.

  • Anam Cara Letter Writing

    Revisit the art of letter writing. This program offers the opportunity for regular letter writing to share your story and connect with someone in your community by ‘chatting on paper’.

    Residents enjoy the experience of having a ‘pen pal’ including the anticipation of receiving and replying to letters, as well as another opportunity to generate connections and build friendships.

    There is no cost to the resident for this service.

Community Visitors Scheme

The Community Visitors Scheme (CVS) is a volunteer based program aiming to reduce isolation for older people, and improve their quality of life.

Volunteers provide friendly visiting to residents on a regular basis.  Residents are matched with a volunteer who has similar interests or background. 

Three programs are offered for eligible residents:
  • One-to-one visiting for residents living in a Commonwealth funded residential aged care facility  
  • Group visiting for residents living in a Commonwealth funded residential aged care facility  
  • One-to-one visiting for residents living in their own home, and who are in receipt of a Home Care Package.
Anticipated quality of life improvements for participating residents are:
  • Increased self-esteem or general feeling of well-being
  • Diminished feelings of depression, anxiety, loneliness and isolation
  • Increased sense of purpose and connection to the community.
Volunteers are needed!
Visiting once a fortnight for an hour can make a real difference. It allows residents to maintain links with our community and enhances their quality of life.

Volunteers find the friendship formed through their visits to be very enjoyable. There are so many activities that will make your visit a rewarding experience. From just talking or reading, to playing cards, having a coffee, helping with craft activities or even picking footy tips. 

We are also seeking volunteers who speak European languages such as Greek, Italian or German.

Some out-of-pocket expenses are reimbursed and volunteers are provided with training and ongoing support. For further information on the service, or if you are interested in becoming a CVS volunteer please contact the CVS Coordinator on 8372 5191.


RECHARGE Scheme Australia

We now have recharge points for people who use mobility scooters and electric wheelchairs so that they can top up their batteries while they are out and about.

 RECHARGE Point logos are displayed on the windows of participating locations and there are also Recharge Point logos placed above or near the power points which have been designated for use.
Our Recharge point locations are: 
  • Foyer of the Civic Centre (Unley Road entrance), 181 Unley Road, Unley
  • Unley Library, 181 Unley Road, Unley (entrance off Oxford Terrace)
  • Unley Community Centre, 18 Arthur Street, Unley
  • Goodwood Community Centre, 32-34 Rosa Street, Goodwood
  • Fullarton Community Centre, 411 Fullarton Road, Fullarton
  • Unley Swimming Centre, Ethel Street, Forestville
For a full list of RECHARGE Point locations visit the Recharge Australia website.