Rates Information

Rates are Council’s main source of income required to deliver services and maintain the infrastructure required by our community.

In setting the rates for the financial year, Council considers the current economic climate, specific issues faced by the community, the impact of rates on the community and its Community Plan, which determines:

  • what services will be provided;
  • what works will be undertaken; and
  • how community assets will be managed.

At the City of Unley we have a minimum rate, which ensures all ratepayers contribute towards the provision of basic services at a reasonable level.

Payment Options & Defaults

  • online

    To make a Visa or Mastercard payment online, visit our eServices webpage.

    Please Note: Effective from Friday 1 July 2016 Council will no longer be accepting American Express and Diners Club cards.

     
  • In person

    Present your rates notice at the City of Unley Civic Centre, 181 Unley Road, Unley SA 5061.
    Monday to Friday 8.30am to 5pm.

    Cash, EFTPOS and credit cards (Visa and Mastercard) accepted.

    Please Note: Effective from Friday 1 July 2016 Council will no longer be accepting American Express and Diners Club cards.

  • Telephone

    Phone our Customer Service Centre on 8372 5111, Monday to Friday, 8.30am to 5pm.

    Please have your rates notice available at the time of the call.

  • Mail

    Cheques or Money Orders should be made payable to City of Unley, crossed (Not Negotiable), and forwarded with the payment slip to: 

    City of Unley
    PO Box 1
    Unley SA 5061

    Receipts will only be issued if clearly requested. Post-dated cheques will not be accepted and will be returned unless prior arrangements have been made.

  • BPay View

    Telephone or Internet payment may be made through your participating financial institution. Contact your financial institution to register, quoting biller code 2238 and the customer reference number shown next to the BPay symbol on the payment slip.

    BPAY View

    You can change the way you manage your rates bills. BPAY View sends your quarterly rates notice straight to the same online bank you use to pay them.

    Register for BPAY View and receive, pay and store your quarterly rates notice in your online banking. You can sign up to BPAY View in three simple steps. Simply log on to your online or mobile bank to register with each of your billers or organisations offering BPAY View.

    1. Log into your online banking account
    2. Look for the BPAY View or View Bills section
    3. Register each bill you’d like to receive via BPAY View individually by entering the biller codes and your references.

    Your rates bill will be automatically sent to your online banking account. You’ll be notified when your bill arrives by email, SMS or internet bank notification, depending on your preference and Financial Institution.

    Register for BPAY View by 28 April 2017, and you could win an iPad Mini 4. 

  • Australia Post
    Australia Post

    Internet

    Payment can be made through the Postbillpay website.

    Important note: Payments made through Australia Post or BPay may take up to two working days to reach us. Please ensure your payment is made in time to reach Council by the due date.

    In Person

    Payments may be made at any Post Office with Billpay facilities.The minimum amount payable at Australia Post is $50.

    Telephone

    Payment may also be made through the Postbillpay service, please ring 131 816. Follow the recorded directions, quoting Billpay code 0960 and the customer reference number shown next to the Postbillpay symbol on the payment slip of the rate notice.

    Important note: Payments made through Australia Post or BPay may take up to two working days to reach us. Please ensure your payment is made in time to reach council by the due date.

    For more information on any of the above, please contact our Rates Department during business hours on 8372 5111.

  • Defaults
    Default in Payments

    If an instalment of rates is not paid on or before the date on which it falls due:

    • the instalment will be regarded as being in arrears
    • a fine of 2% of the amount of the instalment is payable; and
    • on the expiation of each full month from that date, interest at the prescribed percentage of the amount in arrears (including the amount of any previous unpaid fine but excluding interest from any previous month) accrues.

     
    Please note: a 2% fine will be applied to any instalment amount not paid by the due date.

    In any case where the default in payment of rates (including instalments) occurs, Council may without further notice commence proceedings for all amounts due.

    Recovery proceedings available to Council include:

    • proceedings in any court competent jurisdiction
    • an order requiring an occupier of a property to pay to Council amounts of rent otherwise payable to the owner of the property
    • other legal processes as deemed appropriate by Council
    • compulsory sale of property.

    The Local Government Act allows a Council to sell any property where rates have been in arrears for three years or more.

Change of Name or Address

Please advise Council immediately if your details have changed. All changes of address must be submitted to Council in writing. Council cannot accept verbal notification over the phone.

You can advise your change of address by email, fax or mail.

Please include the old and new address, the assessment number for the property, and the date from which this change is effective.

For more information, please contact the Rates Department during business hours on 8372 5111.

Concessions & Postponement

  • Concessions
    Cost of Living Concession

    On 14 May 2015, the State Government announced a proposed Cost of Living Concession (CLC) to replace the concession formerly available on Council rates to pensioners, low income earners and self-funded retirees holding a Commonwealth Seniors Health Card. The proposed CLC has not yet been introduced to parliament but is anticipated to be part of the budget on 18 June 2015. 

    On the same day as the announcement of the CLC, the State Government amended the Rates and Land Tax Remission Regulations 2009 abolishing concessions on Council rates. This abolition takes effect from 1 July 2015. 
     

    Eligibility

    The eligibility for the CLC has been expanded to include pensioners and low-income earners who are tenants, which means an additional 45,000 people will receive an extra $100 per year. The CLC is payable per household, not per individual.
     

    How to apply

    Home owners who currently receive the concession on Council rates will not need to apply separately for the CLC. 

    Tenants will need to apply by 31 October 2015. Application forms for the concession will be available from 1 July 2015 by contacting the State Government Concessions Hotline on 1800 307 758. For further information visit the SA Government website.

    Unlike the concession on Council rates, this CLC will be means tested for self-funded retirees. Self-funded retirees earning more than $51,500 a single or $82,400 a couple will not be eligible.  
     

    Payments

    Payments are expected to be made directly to home owners by cheque in about September 2015 and to tenants in early 2016.

    Rebates

    To apply for a rate rebate for the 2015-2016 financial year, download and complete an application form.

  • Postponement

    Recent changes to the Local Government Act provide the option for State Seniors Card holders to apply to postpone, on a long-term basis, part of their Council rates. The deferred amount is subject to a monthly interest charge, with the accrued debt being payable on the disposal or sale of the property. However, the debt may be paid at any earlier time at the ratepayer's discretion. A ratepayer who holds, or is in the process of applying for a State Seniors Card may apply for postponement of a portion of the Council rates payable on property they own or are buying. This applies if it is their principal place of residence. It is also a requirement that no other person other than their spouse has an interest as owner of the property.

    Please phone the Rates Department on 8372 5111 to discuss your application and lodge your application form. This will provide an opportunity for you to obtain more information about the Postponement of Rates Scheme and the conditions that will apply, and for any questions or concerns you might have to be discussed.
     

Property Valuations

Objection to Valuation

Individual property values, upon which Council rates are based, are determined by the State Government's Office of the Valuer-General. If you are dissatisfied with the valuation made by the Valuer-General then you may object in writing, within 60 days of receiving the first annual rates notice, explaining the basis of your objection.

Please note:

  1. if you have previously received a notice of notices under the Local Government Act 199 referring to the valuation and informing you of the 60-day objection period, the objection period is 60 days after service of the first such notice.
  2. this 60 day objection period may be extended by the Valuer- General where it can be shown there is reasonable cause;
  3. you may not object to the valuation if the Valuer-General has already considered an objection by you to that valuation.

Please note: rates are still due and payable by the due date even if an objection has been lodged

Written objections should be emailed to LSGObjections@sa.gov.au or mailed to:

State Valuation Office
GPO Box 1354
ADELAIDE SA 5001 

The State Valuation Office can be contacted on 1300 653 346

Objection to Land Use

Differential General Rates imposed by the Council are based on various Land Use Categories. Should you have any reason to believe that the Land Use Category applied to your account is incorrect, you may lodge a written objection to Council outlining the grounds upon which your objection is based. Objections must be submitted to Council within 60 days of receiving the first annual rates notice.

Please note: rates are still due and payable by the due date even if an objection has been lodged.

Written objections should be emailed to pobox1@unley.sa.gov.au or mailed to:

The City of Unley
Po Box 1
UNLEY SA 5061

Natural Resource Management Levy


The Natural Resources Levy is a State Government initiative and is the new name for contributions SA ratepayers have been making for many years through their Water Catchment Management Levies and animal and Plant control contributions from Local Government.

The City Of Unley collects the regional levy on all ratable properties as part of the annual rates on behalf of the Adelaide and Mount Lofty Ranges Natural Resources Management Board.

Where the Levy is Used

The levy is utilised only in accordance with the Board's approved plans which include flood control, wetland development, restoring rivers, Animal and Plant Control and community grants to groups or individuals who have 'adopted' a section of their local river or creek to beautify.

Result of Non Payment of the Levy

Council is obliged by legislation to collect the Levy on the behalf of the Board. Any unpaid Levy joins the normal collection process associated with Annual Rates. Fines will be charged on outstanding Levies.

Further Information

For more information, contact the Adelaide and Mount Lofty Ranges Natural Resources Management Board by calling 1300 764 489 or visit the Natural Resources SA website.

Property Owner Information

Residents are entitled to access the assessment book, which contains information about property owners within the City of Unley. Public access to the assessment book is available via the PC which is located in the foyer of the Civic Centre at 181 Unley Road, Unley SA 5061.

Assessment Book Extract

You are entitled to receive a printed extract from the assessment book for a fee of $3.30 per extract.

Please note:
  • Identification must be shown if the fee is paid over the counter
  • The information does not include financial details of the property or the owner/s
  • If details are suppressed from the assessment book, a letter will be sent to the owner of the property requested and, if there is no objection from the owner within 14 days, the details will then be forwarded to the applicant. Should the owner refuse permission to release their details no refund will be made.
Once the fee has been paid and a form completed, the following information can be provided to the applicant by mail only:
  • Owners name and postal address (if different from the property address)
  • Lot number
  • Certificate Of Title
  • Valuation Number
  • Plan number

Information cannot be provided over the phone and the name of the applicant requesting information may be provided to the property owner/s.

Apply for an Assessment Book Extract:
  • In person by visiting the Civic Centre at 181 Unley Road, Unley SA 5061 where you can complete the Assessment Book Extract Application Form and pay the $3.30 fee associated with this request.

  • By email by downloading the form below and returning it to pobox1@unley.sa.gov.au. You must also pay the $3.30 fee associated with this request by providing your credit card details in the specified section on the form (a receipt for this transaction will be posted out to you).

  • By fax by downloading the form below and returning it to 8271 4886. You must also pay the $3.30 fee associated with this request by providing your credit card details in the specified section on the form (a receipt for this transaction will be posted out to you).

  • By mail by downloading the form below and returning it to PO Box 1, Unley SA 5061. You must also either provide your credit card details in the specified section on the form or by sending a cheque for the $3.30 fee associated with this request.

Application Form
Fencing Extracts

Residents who require the name and address of the owners of the adjoining properties to their own will need to apply in writing. There is no fee associated with this request.

The following information can be provided to the applicant by mail only:
  • Owners name and postal address (if different from the property address)
  • Lot number
  • Certificate Of Title
  • Valuation Number
  • Plan number

Information cannot be provided over the phone and the name of the applicant requesting information may be provided to the property owner/s.

Apply for a Fencing Extract:
  • In person by visiting the Civic Centre at 181 Unley Road, Unley SA 5061 and completing the Fencing Extract Application Form. You must also provide identification that proves that you are the owner of the adjoining property (e.g. drivers licence, utility bill or bank statement).
  • By email by downloading the form below and returning it to pobox1@unley.sa.gov.au.
  • By fax by downloading the form below and returning it to 8271 4886.
  • By mail by downloading the form below and returning it to PO Box 1, Unley SA 5061.
Application Form
Property Information online

For a fee (payable by credit card), Property Assist can provide you with individual property details, including:

  • Last sale price and date
  • Capital and site value
  • Section 7 Search
  • Zoning area

A full title (Copy of the Certificate of Title) and a survey plan image are also available from Property Assist.

To visit the Property Assist website, click here.

Adoption Notice of Valuation & Rates Declaration

Adoption of Valuations

NOTICE is hereby given that the Corporation of the City Unley in accordance with section 167(2)(a) of the Local Government Act 1999 at a meeting held on 27 June 2016 adopted for the year ending 30 June 2017 the Government assessment of capital value being $13,019,682,560 as detailed in the valuation roll prepared by the Valuer-General in relation to the areas of the Corporation of the City of Unley and hereby specifies 1 July 2016 as the day as and from which such valuation shall become and be the valuations of the Council.

Declaration of Rates

NOTICE is hereby given that at a meeting held on 27 June 2016 the Corporation of the City of Unley in accordance with section 156(1)(a) of the Local Government Act 1999 declared differential general rates, based upon the capital value of the land subject to the rate, for the year ending 30 June 2017 as follows:

  1. In respect to rateable land which is categorised by land use category 1 - Residential in Regulation 14 of the Local Government (General) Regulations 2013 as a prescribed permissible differentiating factor, a differential general rate in the dollar of 0.002586;

  2. In respect to rateable land which is categorised by land use category 2 - Commercial-Shop, category 5- Industry Light, category 6 - Industry Other, category 7 - Primary Production, category 8 - Vacant Land and category 9 - Other in Regulation 14 of the Local Government (General) Regulations 2013 as prescribed permissible differentiating factors, a differential general rate in the dollar of 0.005101; and

  3. In respect to rateable land which is categorised by land use category 3 - Commercial-Office and category 4 - Commercial-Other in Regulation 14 of the Local Government (General) Regulations 2013 as prescribed permissible differentiating factors, a differential general rate in the dollar of 0.006043.

Pursuant to Section 158 of the Local Government Act 1999 the council fixed a minimum amount that shall be payable by way of rates on all rateable land within the whole of the Municipality for the year ending 30 June 2017 at $758.00

Pursuant to Section 154 to the Local Government Act 1999 and in respect to all rateable land within the City of Unley, a separate rate of in the dollar of 0.00009396 was declared as the Natural Resource Management Levy in accordance with the requirements of the Natural Resources Management Act 2004.

Pursuant to Section 154 of the Local Government Act 1999, for the year ending 30 June 2017 the following differential Separate rates are declared on all rateable land based upon capital value of the land, subject to the rate as follows:

  • in that part of the Council's area with an Unley Road address, a differential separate rate in the dollar of 0.0003788 capped at $2,000 in respect of land uses:- Category 2 (Commercial Shop), Category 3 (Commercial Office) and Category 4 (Commercial Other).
  • in that part of the Council's area with a Goodwood Road address and situated between Mitchell Street/ Arundel Avenue to the south and Leader Street / Parsons Street to the North, a differential separate rate in the dollar of 0.001438 capped at $2,000 in respect of land uses:- Category 2 (Commercial Shop ), Category 3 (Commercial Office ) and Category 4 (Commercial Other).
  • in that part of the Council’s area comprising rateable land with a King William Road address and situated between Greenhill Road and Commercial Road , a differential separate rate of 0.001982 rate in the dollar capped at $2,000 in respect of land use: Category 2 (Commercial-Shop).
  • in that part of the Council's area along the western side of Glen Osmond Road and situated between Greenhill Road and Katherine Street, a differential separate rate in the dollar of 0.0008287 capped at $2,000 in respect of land uses:- Category 2 (Commercial Shop).
  • in that part of the Council's area along Fullarton Road between Cross Road and Fisher Street, a fixed charge of $250.00 in respect of land uses: - Category 2 (Commercial Shop), Category 3 (Commercial Office) and Category 4 (Commercial Other). 

Section 7 Searches

Searches provide information on a particular property. They can only be ordered by or on behalf of a person who has an interest in land within the area.

For the purposes of ordering a Search, the Local Government Act 1999 (Section 187) states that a person has an interest in land if and only if that person is:
  • the owner of a registered estate or interest in the land; or
  • an occupier of the land; or
  • a person who has entered or declares to the Council that he or she proposes to enter into a contract to purchase the land; or
  • a mortgagee or prospective mortgagee of the land.
Council has up to 8 working days, from the day that payment is received, to complete a search. 

What is a Section 7 Search?
A full Section 7 Search consists of three components:
  • Rates - A rates certificate is generated which shows rates levied for this financial year and outstanding rates due.
  • Environmental Health - The specific property is checked against the contaminated land register to identify whether any relevant notices have been issued.
  • Development Services - A search is done on previous applications to check whether there are any continuing conditions. A copy of the indemnity insurance (if available) is attached and any encumbrances, Land Management Agreements or current notices issued for that particular property are indicated on the search.
 
Fees and Charges 
Rates only    $31.75
Property only    $22.80
Full Section 7 Search    $54.55
Full Section 7 Search - Urgent    $65.75
 
Certificates of Title
All $22.80, $54.55 and $65.75 searches must include a copy of the Certificate of Title in order for Council to process the search request.
 
Urgent Searches
Urgent searches will be given priority but Council will not guarantee a 24 hour turnaround. Council has the ability for you to request your Section 187 Searches online through Council’s website. This is a more efficient and quicker way to request your Council Searches.

To request certificates electronically either login as a current user or register as a new user on our Online eServices webpage.

For new users, you will be contacted via email to indicate that you are a registered user after which you can submit Certificates requests online.

Please note this service currently only accepts payments via Credit Card and MasterCard.