Information for Business

Unley is a premier shopping destination and home to some of the best retail shopping districts in South Australia. 

Business in Unley


The City of Unley is active in promoting, encouraging and supporting business within the area. An eclectic mix of professional services, retail, cafes and dining experiences, make the City of Unley a great place to do business.

The City of Unley region is a higher socio-economic area (higher income, lower unemployment) with 25.9% of households earning more than $2 500 per week and 11.4% of individuals earn $2 000 or more per week compared to 13.5% and 4.4% respectively for Greater Adelaide.

These factors, combined with the wide variety of Mainstreet buildings and floor space options available on our 5 Mainstreet Precincts, you will be sure to find the perfect location for your business to succeed!

For current commercial leasing opportunities, visit the following real estate websites:

Find Your Everything

One of the many benefits of locating in the region is the eligibility to participate in the innovative ‘Find Your Everything – Unley Precincts’ Program.

Find your Everything (FYE)  is Unley’s award winning digital platform that supports our “bricks and mortar” businesses, the heart of the shopping precincts of Unley.

FYE offers a FREE listing of City of Unley businesses, provides free promotion through social media and promotional activities.

Please note home-based businesses are not eligible.

For more details visit the FYE webpage.



 
 
 

Traders Associations

Mainstreet Trader Associations are available to help assist potential and existing businesses operating in our mainstreets.

After all, Unley is known as a destination for all types of business, and as part of that, the Trader Associations are the strength behind their precincts.
 

Unley Road Association Inc.
Meet on the last Wednesday of the month
5.30pm at various venues on Unley Road
Contact: Marketing Coordinator Rose Le
Phone: (08) 8120 0368
Email: unleyroad@gmail.com
Vist the Only Unley Road website.
 
Goodwood Road Business Association Inc.
Meet on the second Tuesday of the month
8am or 6pm (alternate monthly) at various venues on Goodwood Road
Contact: Marketing Coordinator Helen Lewis
Phone: 0418 891 901
Email: helen.lewis@goodwoodroad.com.au
Visit the Goodwood Alive & Vibrant website.
 
King William Road Traders Association Inc.
Meet on the first Monday of the month
6pm at various venues
Contact: Project & Community Manager Chelsea Mattner
Email: info@kingwilliamroad.com.au
Visit the King William Road website.
 
Fullarton Road South Traders Association Inc.
Meet on the second Wednesday of the month
6pm at Fullarton Park Centre, 411 Fullarton Road, Fullarton
Contact: Marketing Coordinator Alice McDonald
Phone: 8338 2444
Email: alice@flowersbyalice.com.au

 

Business Training & Support

  • Unley Road Pride of Workmanship Awards

    Presented by the Unley Road Association and the Rotary Club of Unley.
     
    Nominations are open for the 2017 Unley Road Pride of Workmanship Awards! Visit your favourite Unley Road business for a nomination form, or nominate them online.
     
    By nominating, you go into the draw to win $250!
     
    The award winners will be presented with plaques and prizes by the South Australian Small Business Commissioner, John Chapman, at the Unley Road Association’s “UR Together” networking event at the Unley Community Centre on Tuesday 17 October, 2017.

  • Eastside Business Enterprise Centre

    Eastside Business Enterprise Centre (Eastside BEC) provides valuable low cost support to local businesses.

    Offering personalised focus with local know-how and expertise, Eastside BEC will help you minimise business mishaps and develop the skills needed to survive and thrive in business today.

    Membership 

    As a member of Eastside BEC, you will gain access to:

    • advice
    • Support
    • business resources
    • online marketing
    • promotional opportunities and
    • discounts on regular business events.
     
    Events, Training & Workshops

    Eastside BEC run a comprehensive program of events, training and workshops throughout the year. Upcoming events are listed on the Eastside BEC website.

    Business Mentoring

    Connect with an Eastside BEC Business Mentor and benefit from their confidential advice and experience.
    When: every Friday, 9am – 12noon
    Where: Unley’s Council Chamber, Oxford Terrace, Unley
    Bookings: Essential. Phone Eastside BEC on 8344 7353 to arrange a suitable time. 
    Visit the EBEC website to find out more ways they can help your business grow and prosper.

  • Business SA
    Business SA is known as the voice of business in South Australia.

    Formerly known as the South Australian Employers’ Chamber of Commerce and Industry, Business SA is there to assist organisations of all sizes to manage people and tackle the issues faced in today’s competitive business environment.

    Their highly skilled professionals provide hands-on assistance to identify workplace challenges and drive growth at every stage of the business lifecycle.

    Their diverse membership base includes professional services, manufacturing, retail and emerging sectors, and they get actively involved in every facet of industry and commerce across the State.

    Services offered cover many operational and specialist areas including Human Resources, Work Health and Safety, and International Trade. This is implemented through Training, Consulting, Publications, the International Business unit and an Australian Apprenticeship Centre.

    For more information visit the Business SA website.
  • SA Department of State Development
    The Department of State Development helps industry, business and communities identify and capitalise on opportunities for job creation and growth.

    The Department of State Development is driving research, education and skills initiatives to create jobs and build the skilled workforce South Australia needs to support industry.

    It brings together the expertise across government to attract and serve international investors in our diverse economy.

    For more information visit the Department of State Development website.
  • Mainstreet SA
    Mainstreet SA, is a state branch of Mainstreet Australia, and is a highly respected and energetic association for business owners, providing valuable networking, education, support and strategic direction for all stakeholders.

    Mainstreet SA aims to reinforce this vision through recognising that our Mainstreets are ‘Living Spaces’ giving us, their ‘custodians’, a sense of meaning, reminding us of our past and inspiring us for our future.

    For more information visit the Mainstreet SA webpage.

Home-Based Business

A key outcome of the City of Unley's Economic Development Strategy is to support and build our home-based businesses. We recognise the many benefits home-based businesses bring to local communities, including:
  • People being around during the day, providing better surveillance within the community, leading to improved safety and sense of community
  • Support of brick and mortar businesses with a greater use of local shops and cafes (particularly for off-site meetings)
  • Reduced car use which is good for the environment
We're calling for all home-based business owners and operators to register their details, so we can learn more about the home based businesses of Unley, and find out how we can help to grow this important segment.

For more information contact our economic development team at unleybusiness@unley.sa.gov.au
 
Does your home-based business need any approval?
Please read our fact sheet on the definition of a home activity.
 
If you are not sure if your business or proposal requires approval, please feel free to contact the development team on 8372 5111.
 

Pop Up Business

It doesn’t have to cost the earth in rent, with a pop up shop for up to a month.
 
If you think a pop up business is right for you, we can put you in contact with owners of retail sites who are open to short-term agreements.
 
We believe that busy retail precincts are best for everyone in Unley.
 
For more information contact our economic development team on 8372 5111.

Unley Business Breakfasts

Meet other successful business people and form new connections.

Six times each year, businesses come together at the Unley Town Hall for the Unley Business Breakfast, a joint initiative of the Hyde Park Rotary Club, the Eastern Business Enterprise Centre, and the City of Unley.

Enjoy a hot breakfast, hear from excellent guest speakers providing tips to help you and your business make new connections with like-minded business people.

Book early to reserve a place, as these are popular events and regularly book out.

Celbrating 20 Years of the Santos Tour Down Under
Guest Speaker: Mike Turtur, Santos Tour Down Under Race Director.


VENUE: Unley Town Hall, 181 Unley Road
COST: $25 – includes breakfast (incl. GST)
DATE: Tuesday 5 December 2017
TIME: 7am for a 7.15am start. Concludes at 8.30am.
BOOKINGS: Book Online

For more information please contact Jim Handley 0417 825 815, Akarra Klingberg 8372 5427 or Eastside BEC 8344 7353.

Food Premises

Unley is known as a great location for a coffee or a full restaurant experience, and everything in between.

Operators of food businesses are required to ensure that their premises are designed and constructed to minimise opportunities for food contamination. If you own, operate or are looking to start a food business, refer to the Food Premise Construction and Fit-out Guidelines Fact Sheet.

The Food Safety Standards (Chapter Three of the Australia New Zealand Food Standards Code) contains requirements for the establishment of new food businesses and the upgrading of existing ones.

Department of Primary Industries and Resources (PIRSA) webpages you might find useful include:
  • Food Business Notification

    All businesses selling food are required to notify their local council. Under the Food Act a food business means a business, enterprise or activity (other than a primary food production business) that involves the handling of food intended for sale or the sale of food - regardless of whether the business, enterprise or activity concerned is of a commercial, charitable or community nature or whether it involves the handling or sale of food on one occasion only.

    Food business even includes businesses like chemists, cinemas, corner stores, petrol stations and swimming pools, if they sell packaged or any other type of food. Food businesses, from major food manufacturers to the local church group that holds a once per year food fair, have defined responsibilities under the legislation to ensure the safety of food.

    It is a legal requirement under the Food Act 2001, that every food business must be registered with the appropriate enforcement agency. Please ensure that the food business notification form is completed prior to commencement of a food business and returned to council.


    For information on Food Business Notification visit the SA Government website.

     
  • Food Safety & Training

    Environmental Health Officers (EHOs) regularly inspect venues where food is served to ensure compliance with the Food Safety Standards. These premises include public food outlets such as restaurants, cafés, and take-away shops, as well as premises where food is prepared, such as child care centres, schools, and aged care facilities. EHOs will also inspect temporary food preparation sites such as stalls at the Royal Showgrounds and other fairs and fêtes across the council area.

    All routine food inspections under the Food Act 2001, are charged a statutory fee. Fees are subject to change in line with the Food (fees) Regulations.


    All food businesses are required by Food Act 2001 to officially notify Council before commencing operation of a food business or when ownership changes by means of completing and submitting a Food Business Notification Form. Council also strongly recommends that you seek advice from an EHO on the fit out of any food business before undertaking any upgrades of premises, to ensure that your works comply with requirements of the Food Safety Standards.

    All temporary events involving food for sale require notification. Individual food stalls require completion of a Temporary Food Business Notification Form. If you are co-ordinating or organising a temporary event with multiple food stalls, please complete the Temporary Events Notification Form. All temporary food business notification forms must be returned to Council prior to the date of the event.

    This is required for all sporadic operations where a regular Food Business Notification is not suitable. For operation of a food business at markets, it is essential that a regular Notification is completed (not just a temporary events notification) so that a notification number can be provided to your market coordinator as evidence of your compliance with this aspect of the Food Act 2001.

    EHOs may also investigate food handling complaints and instances of food poisoning at food premises. For general advice for food handlers or complaints regarding food handling, please contact the Environmental Health Team on 8372 5111.

    Training

    The City of Unley takes food hygiene within our community very seriously. All food businesses have obligations and the City of Unley is assisting food businesses to meet these obligations by providing free access to this training tool. There is a high demand for training within the food sector. This training will assist food handlers in developing the required skills and knowledge to ensure food is handled in a safe and hygienic manner. The program is easy to follow, includes an entertaining presentation as well as interactive quizzes. A training acknowledgement form can be printed upon completion and be kept as a part of your staff records.

    Visit I’M ALERT to conduct the training now.

    Further food safety information is available on the SA Health website.

  • Safe Food Handling During Extreme Heat

    It is important to follow safe food handling practices at all times, especially during periods of extreme heat.

    Food poisoning is commonly caused by bacteria from food that has been poorly stored, handled or cooked.

    Bacteria grow more quickly on food when the weather is hot and increases the risk of food poisoning.

    These safety tips are to help you take the proper precautions to keep food safe in the event of extreme heat.

    • Wash your hands before preparing food
    • Keep fridges clean and uncluttered, and set at 5°C or below
    • Keep raw meat and poultry separate from other foods in the fridge, in a sealed container/bag and on the lowest shelf to avoid cross contamination
    • Defrost food in the fridge not on the kitchen bench
    • Prepare food close to the time it is going to be served
    • Do not refreeze any food after defrosting. Food should be cooked or thrown out if not used on the day of defrosting
    • Put left overs in the fridge as soon as they stop steaming
    • Never store leftovers of perishable foods out of the fridge and use refrigerated leftovers within 2 to 3 days
    • Do not reheat food more than once
    • Make sure the fridge door is closed properly at all times and there are no items preventing it from closing fully


    For further enquiries about the safe handling of food contact the City of Unley Environmental Health section on 8372 5111.

  • Safe Food Handling During Power Failure

    It is important to follow safe food handling practices at all times, especially during periods of power failure.

    Food poisoning is commonly caused by bacteria from food that has been poorly stored, handled or cooked.

    These safety tips are to help you take the proper precautions to keep food safe in the event of power failure.

    • Record the time the power outage started, so you know how long your food has been without refrigeration
    • Place all refrigerated food together to keep food cool/colder longer
    • Place meat, poultry or fish in the coldest section of the refrigerator, making sure it does not drip onto fresh fruit and vegetables or other ready to eat food
    • If necessary, use ice to keep food cold
    • Keep refrigerator and freezer door closed as much as possible
    • A closed refrigerator should keep food cold for 4 to 6 hours
    • A closed, full freezer should keep food frozen for up to 48 hours, half a full freezer should keep food frozen for up to 24 hours
    • Do not put hot food in your refrigerator or freezer, as this will cause the temperatures inside to increase
    • If food in the fridge is above 5°C:
      • For less than 2 hours, you can re-refrigerate or use the food immediately
      • For between 2 and 4 hours, the food can be used, but must be used immediately
      • Any longer than 4 hours, you must throw the food out
    • If in doubt, throw it out


    For further enquiries about the safe handling of food contact the City of Unley Environmental Health section on 8372 5111.

  • Food Safety Star Rating Scheme

    Food Safety Rating Schemes are used in Australia and overseas as a way of informing consumers about the food safety of businesses such as restaurants and cafés. The rating is calculated using the results of routine food safety inspections undertaken by local Council Environmental Health Officers (EHOs). This score is then represented as stars and displayed at the business.

    SA Health had commenced a roll out of a state wide voluntary Food Safety Star Rating Scheme in April 2016. The City of Unley Environmental Health Team is participating in this scheme and it aims to improve food safety and consistency by providing consumers with a recognisable indication of the food safety compliance of a food business. 

    Inspections of businesses will still occur on a routine basis and it is voluntary for the business to display their star rating. Not all food businesses fall within the scope of this Scheme, and not all councils will elect to participate in this pilot phase. Certificates are only awarded once a routine inspection is undertaken which may be once every 6 to 12 months. Just because a business is not displaying a certificate does not mean they are unsafe.

    After completion of the inspection, relevant businesses will be given a score that will translate into a Star Rating of up to 5 stars on a certificate. A higher Star Rating will reflect the achieved level of compliance with food safety standards.

    5 Stars – Excellent Star Rating
    4 Stars – Very Good Star Rating
    3 Stars - Good Star Rating
     

    Businesses that do not achieve the 3 Star Rating level will not be awarded a Star Rating. These businesses will need to work with the Council to improve their compliance with food safety standards. In all circumstances, advice, support and follow up actions will continue to be undertaken by the Environmental Health Officers to ensure continual improvement in the safety of food handling practices.

    For more information click here or contact an Environmental Health Officer (08) 8372 5111.
     

  • Outdoor Dining
    Outdoor Dining
    The Council supports the use of public footpaths and spaces for outdoor dining, within a policy framework. The objective of the policy is to find a balance between the various stakeholders' interests in public areas that are used for outdoor dining, and to ensure that Street Café Permits are operated at a high standard throughout the City of Unley.
     
    Outdoor Dining Application Form
    Outdoor Dining Policy

Smoke-free Outdoor Dining

From 1 July 2016, all public outdoor dining areas in South Australia became smoke-free under the Tobacco Products Regulation Act 1997. Smoke-free outdoor dining is designed to protect the community from the harms of second hand tobacco smoke and increase the comfort and enjoyment of non-smokers dining in outdoor areas.

If you are a business owner and answer Yes to both of the following questions, the new law will apply to your business:

1. Do you have an outdoor area in which tables, or tables and chairs, are
permanently or temporarily provided for customer dining?   Yes/No

AND

2. At any time, do you offer food for purchase, or otherwise provide food (other than pre-packaged snack food such as potato crisps, nuts, chocolate bars and pre-packaged biscuits) for consumption in the outdoor area?    Yes/No


Preparing for smoke-free outdoor dining

If your venue or event has an outdoor dining area for the public SA Health can provide assistance:

nbn - Australia’s Broadband Network

nbn logo


NBN Installation in the Unley area

Installation of infrastructure for the nbn will commence in the Unley area from early August 2017. Work will include installing cables and the installation of nodes and pillars on footpaths and verges. All care will be taken to minimise disruption during construction. If you have any feedback or questions regarding this work please contact the nbn on 1800 687 626 or email info@nbn.com.au

The nbn™ network is Australia’s new landline phone and internet network, designed to provide you with access to fast and reliable phone and internet services no matter where you live.

The nbn™ network can open up many opportunities for homes and businesses:
  • Experience fast downloads, with multiple people and devices operating in the home or business at the same time^
  • Smooth video conferencing takes the frustration out of face to face contact with loved ones or work colleagues
  • Kids can unlock their full potential by having fast access to online educational tools
  • Access to a fast connection can help businesses and employees enhance productivity^

The nbn™ network will give us all the opportunity to do more.  Whether working or playing, learning, or just having fun, the nbn™ network will be a part of everyday life for decades to come. And now it’s on your doorstep.

Check your address

The network rollout is detailed in nbn’s 3-year rollout plan, released in October 2015.  To find out more, visit nbn 3-year rollout plan. Check your address now to find out when the nbn™ is coming to you, or to register with nbn and receive updates. 
 


^ Your experience including the speeds actually achieved over the nbn™ network depends on the technology over which services are delivered to your premises and some factors outside nbn’s control like your equipment quality, software broadband plans and how your service provider designs its network.
 
  • Five things you need to know, even if you only have a landline phone
    1. What’s the nbn™ network? The nbn™ network is Australia’s exciting new landline phone and internet network designed to provide you with access to fast, reliable phone and internet services, wherever you live.
    2. Why do we need it? With so many connected devices now in the home and workplace, the way we access and use data has changed forever. A fast broadband network will ensure Australia is ready for the next generation of connected homes and businesses. 
    3. What do I need to do? In most areas, once the nbn™ network is available, you’ll need to move your phone and internet services to it to make sure they continue working.  Check with your service provider to find out whether your services will be affected.
    4. How can I get the nbn™ network? As a wholesaler, nbn doesn’t sell directly to the public. That means once it’s in your area, you’ll need to talk to a phone or internet provider about moving your services.  Whether you’re a home, or business user, they won’t be switched over automatically. To make the switch, call a phone or internet provider and ask about moving to a plan that uses the nbn™ network.
    5. What if I don’t make the switch? The nbn™ network rollout affects almost all of us, with access expected to be available to 8 million homes and businesses by 2020. Most people will need to act to stay connected, even if they just have a landline phone. 
  • nbn for business

    Australia's digital economy demands a fast and reliable network.

    Enabling access to new markets, creating opportunity to reduce costs and drive innovation, as well as gaining competitive edge on the global stage.  The nbn™ network is Australia’s new landline phone and internet network, designed to support future economic and social growth.

    Here’s how to move to the nbn™ network:

    1. Contact your preferred service provider. You won’t be connected to the nbn™ network automatically, so contact your preferred internet service provider to discuss your requirements and select the most appropriate plan for your business needs. It’s a good idea to switch to the nbn™ network well before your disconnection date to allow time for your order to be processed, and for installation, if applicable.
    2. Check your equipment compatibility. It’s important for your device provider to understand the compatibility of your existing devices with the new network.  Your provider can help minimise a break in service as your area is switched to the nbn™ network.
    3. For more information visit the nbn business webpage or contact your preferred service provider.
  • Switching to the nbn™ network

    Switching to the nbn™ network isn’t automatic.  So when the network is available to you, here’s what you need to do:

    1. Contact a phone or internet provider
    2. Ask about switching your phone or internet to the nbn™ network
    3. Check your equipment compatibility
    4. Choose a plan that suits your needs

    For more information visit the nbn webpage or call nbn on 1800 687 626 9am-5pm, AEST Monday to Friday.


nbn™, nbn co and related brands and logos are trade marks of nbn co and used under licence.

City of Unley Free WiFi

The City of Unley has partnered with Telstra to provide 19 WiFi points strategically placed along King William Road and Unley Road.
 
Locals, visitors and businesses now have free access to fast and reliable internet, for 30 minutes per device per day for free, via their smart phones, tablets and laptops.
 
The WiFi range is approximately 50m in each direction of the transmitters along Unley Road between Fisher Street and Young Street and along King William Road between Park Street and Mary Street.
 
To connect, search for the connection called ‘City of Unley Free WiFi’. A password is not required for access. Users will need to agree to terms and conditions on a landing page to continue. WiFi sessions using the network will not be limited by data and Telstra Air customers will be able to connect at hotspots with no time restrictions. 

  • Data Collection

    We use Location Based Services (LBS) to understand traffic patterns in venues. The location data we capture helps us to understand venues, such as how long customers stand in line and how they generally move around an area, enhancing operational efficiency and improving user experience.

    If you would like to find out more about the data we collect through Mobile Location Analytics MLA, take a look at our solution providers location analytics policy, alternatively you can opt out of location analytics.