The Swimming Centre booking system ensures a safe and steady flow of people visiting the facility and allows our team to form closer relationships with our customers and put faces to names.
All patrons must pre-book their visit to the Centre, with some more flexible conditions put in place around time limits for lap swimmers and program participants from last season. Essentially, provided capacity allows, you will be able to extend your stay at the Centre to a maximum of two hours. Recreation sessions will remain capped at two hours.
Bookings will be taken by category (e.g. lap swimming, recreation, gentle exercise and programs classes), with capacity limits in place. Please note that our staff will assist patrons who need support with booking online.
Bookings will open two days before the Centre re-opening (Thursday 16 September). Only the advance five days will be available for booking at any given time.
The Centre has invested in an automated people counting system. This exciting technology allows us to place a capacity on Centre operations and view Centre patronage in real-time. This means that as restrictions ease, this system will become the primary control for maintaining density requirements at the facility and hopefully will replace the need for patrons to book online.