Resources for businesses impacted by COVID-19 conditions

Published on 29 June 2020

people working in co-working office space

The City of Unley is committed to working with our local businesses.  

We continue to be guided by the advice and direction of the Federal and State governments on the prevention of the spread of COVID-19.  

While the State Government continues to roll-out its Roadmap for Easing COVIP-19 Restrictions, we understand that there is a lot of information available. We have compiled a list of resources that may be useful to you and your business during this period.

These key websites are the best sources for accurate and up-to-date business information on COVID-19.

South Australian Government Business Support

COVID Marshals

 From Friday, 21 August 2020, many businesses will be required to have a COVID Marshal.  

A COVID Marshal’s role is to ensure that a business or activity’s COVID-Safe Plan, COVID Management Plan or their local COVID-19 prevention plans, policies or protocols are implemented as best as possible.  COVID Marshals must complete relevant training as outlined by SA Health and be visible and identifiable by their colleagues, SA Police and the public.

You must have a COVID Marshal if your business or activity is or involves any of the following:

  • Hospitality - with the provision of on-site consumption of food and / or beverages
  • Gyms and fitness centres
  • Indoor and outdoor sports clubs
  • Swimming pools available for public use
  • Social and community clubs
  • Religious or faith-based ceremonies
  • Supermarkets and hardware stores
  • Distribution centres
  • Businesses or activities that are required to have a COVID Management Plan

If your business caters for:
- Less than 200 people - Nominated COVID Marshal
- More than 200 people - Dedicated COVID Marshal

COVID Marshal Training
COVID Marshals must complete relevant training as prescribed by SA Health. Their business owner/operator or the person in charge of their activity must be able to prove that their COVID Marshal(s) have completed this training, so that they can show this to an authorised officer if requested. 

Training is offered online and takes 30 minutes.  There is no cost to undertake this training. 

 Complete COVID Marshal online training

Roadmap for easing COVID-19 restrictions

The South Australian Government released it's Roadmap for Easing Covid-19 Restrictions.  Step 3 came into effect Monday 29 June 2020.

Step 3 is a simplified principle-based approach (except for some high-risk activities).

From Wednesday 5 August 2020, the following restriction was put into place:

  • Food and beverages (including alcohol) are only consumed by patrons while seated at tables, away from any bar or ordering area 

Important information for the easing of restrictions: 

  • Social distancing measures must still be followed. These have been changed to 1 person per 2 square metres.
  • Physical distancing of 1.5 metres between people is still encouraged
  • Businesses involved in a Defined Public Activity must complete a COVID-Safe Plan.  If you already have a COVID-Safe Plan you will automatically be emailed an updated plan with revised capacity numbers.
  • Some businesses will need to create a new Step 3 COVID-Safe Plan – see below.

Our Environmental Health Officers (EHO) are available to work with businesses to ensure you have the correct measures in place.  If you would like assistance, please don’t hesitate to give the team a call on 8372 5111 and arrange a time for an EHO to meet with you. 

Implementing social distancing and gathering measures will minimise the spread of COVID-19 and demonstrate to State Government that businesses are doing their part.

COVID-Safe Plan

The State Government requires businesses that were previously directed to close, to complete a COVID-Safe Plan before you can reopen.   Businesses that were allowed to re-open during Stage 1, as well cafes and restaurants that were permitted to be open for take away but not dinning prior to Stage 1, must complete a Plan by 1 June 2020.

It is essential to complete your COVID-Safe plan as this is a legally enforceable requirement.  This Plan must be completed and made available in your business at all times.

Complete your COVID-Safe Plan

Step 3 COVID-Safe Plan

You only need to complete a new Step 3 COVID-Safe Plan if:

  • You are re-opening for the first time
  • You intend to open additional spaces to patrons or extend the floor space of existing rooms
  • You are adding new activities to your plan, such as gaming.

Create your COVID-Safe Plan for Step 3

COVID Management Plan

A COVID Management Plan, approved by SA Health, will be required for:

  • Any activity of more than 1,000 people
  • Venues wishing to offer both dancing and consumption of alcohol.

You can operate with only a COVID-Safe Plan provided you do not meet either of these criteria. For example, limit patrons to under 1000, or do not facilitate dancing.

When you are completing a COVID-Safe Plan, you will be provided with the option to indicate that you would like to be contacted about the process for preparing a COVID Management Plan in future.

COVID -19 Business information and support -

Advice, updates and support to help your workplace plan and respond to coronavirus including financial support from the South Australia and Commonwealth Government.

COVID-19 Dashboard 

SA Government: COVID-19 dashboard and daily update

Commercial Leasing

National Cabinet Mandatory Code of Conduct - SME Commercial Leasing Principles during COVID-19

Commercial tenants, landlords and financial institutions are encouraged to sit down together to find a way through to ensure that businesses can survive and be there on the other side. As part of this, National Cabinet agreed to a common set of principles, endorsed by Treasurers, to underpin and govern intervention to aid commercial tenancies. 

Small Business Commissioner

View the Small Business Commissioner’s video

Federal Government Business Support

To stay up-to-date, download the official government ‘Coronavirus Australia’ app in the Apple App Store or Google Play, or join the government WhatsApp channel on iOS or Android.


Federal Government information and support for businesses -
A comprehensive nation-wide guide to COVID-19 (Coronavirus) business information including financial assistance and business obligations.

Business Hotline 13 28 46

ATO /  Treasury
Australian Government’s economic response to corona virus including information and factsheets on grants and financial options. The ATO have also established a Coronavirus Business Liaison Unit.

ATO Infoline 1800 806 218

JobKeeper payment
Enrolments are now open for the government's $130 billion JobKeeper Payment scheme. 

If your business has been significantly impacted by COVID-19 you will be able to access a wages subsidy to continue paying your employees. Under the JobKeeper program, you will be able to claim a fortnightly payments providing assistance to help you keep staff and restart when the crisis is over.

The Federal Government has announce proposed changes to the JobKeeper program including the extension of the program until 28 March 2021.
Enrol now for the JobKeeper Payment

JobSeeker Payment
The Australian Government has announced that further financial support and streamlined payments will also be available for people affected by coronavirus and JobSeeker payments may be obtained if you are unable to undertake your usual work or study for a short time.

Jobs Hub
The Commonwealth Government is supporting business and those of you looking for work through the Jobs Hub, which offers connections to:

  • Employers with multiple job opportunities
  • Australian Government jobs
  • Assistance for employers looking to recruit.


Be aware that scammers are using the spread of COVID-19 (coronavirus) to take advantage of people across Australia. 

South Australian Government Health Support

SA Health

Information for Business and Industry

COVID-19 community guidelines are available on the Government of South Australia - SA Health website. Visit their Health Alerts page for information for doctors about communicable disease and public health. Visit their Media Releases page for the latest news and updates.

Federal Government Health Support

Commonwealth Department of Health has a collection of resources and factsheets for the general public and industry about COVID-19.

Additional Helpful Information

Business SA

Business SA has a range of tools and resources available to help businesses including a free Business Recovery Webinar Series.

Business SA has also released a free Employer Guide and JobKeeper Payment Guide that are available for download.


Small Business Commissioner



Deloitte have developed a workbook to help support business owners to navigate the COVID-19 recovery.

Download the workbook – COVID-19 Small Business Roadmap for Recovery & Beyond.


Still Here

Website supporting shops and eateries that are trading through COVID-19.