Report a bin issue

The City of Unley operates a three bin system to help residents and businesses divert materials for recycling and reduce landfill.

Council waste management is operated by SOLO Waste. Below are the bin issues that can be reported to SOLO Waste.

Missed bin

Step 1.Check the date

Before reporting a missed bin collection, check the collection day here

All waste bins (blue lid) are collected each week, recycling (yellow lid) and organic (green lid) bins are collected on alternating fortnights.

Step 2.Contact SOLO Waste Hotline

Phone: (08) 8159 5059

Email: adelaide.ops@solo.com.au

Step 3.Future Tips to ensure your bin is collected on time

  • Put bins out by 6am on the day of pick up, or the night before

  • Face each bin with wheels towards the house

  • Keep a minimum of 30-50cm clear around each bin

  • Don’t overfill the bin (maximum weight 75kg)

  • Place the right material in the right bin

  • Don’t pack the waste too tightly

  • Make sure the Lid is closed

  • Bring bins back in within 24 hours of collection. Bins left out can become hazards for pedestrians, block vision of vehicles reversing out of properties and can encourage illegal dumping of rubbish by others.

 

 

Bin maintenance

Step 1.Damaged or needing maintenance?

If your kerbside collection bin is damaged or is in need of replacement parts (e.g. lid pins, wheels, axles, lids or the bin body),

Step 2.Contact SOLO Waste Hotline

 Phone: (08) 8159 5059

Email: adelaide.ops@solo.com.au

Missing or lost bins

Step 1.Your bin has gone missing?

 If a kerbside collection bin is missing from the front of your property after it has been placed there for collection, it should be reported as missing or lost.

Step 2.Report to the Police

You will need to report it to SAPOL via the Online Lost Property Reporting (OLPR), as SOLO will require the OLPR number before a replacement bin is provided.

Step 3.Contact SOLO Waste Hotline

Phone: 08 8159 5059

Email: adelaide.ops@solo.com.au

 

 

 

Bin no longer required

Step 1.No longer need your bin/s?

If your property is being demolished, you are required to surrender your kerbside collection bins to Council.

When the new property becomes occupied replacement bins will be provided, please contact:

Step 2.Contact SOLO Waste Hotline

Phone: (08) 8159 5059

Email: adelaide.ops@solo.com.au

 

 

Request an additional bin/s

For information on bin entitlements or to request an additional bin, visit the Entitlements and additional bins page.

Contact Us

Phone

(08) 8159 5059

Reporting other rubbish issues

Find out more about who to contact to report issues with public litter bins, or illegally dumped rubbish or supermarket trolleys.

View our Public Litter page

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