Report a bin issue

The City of Unley operates a three bin system to help residents and businesses divert materials for recycling and reduce landfill.

Council waste management is operated by East Waste. Below are the bin issues that can be reported to East Waste.

Missed bin collection

Step 1.Check the date

Before reporting a missed bin collection, check the collection day

All waste bins (blue lid) are collected each week, recycling (yellow lid) and organic (green lid) bins are collected on alternating fortnights.

Step 2.Contact East Waste

Report to East Waste online

Phone 8347 5111

Email east@eastwaste.com

Step 3.Future Tips to ensure your bin is collected on time

  • Put bins out by 6am on the day of pick up, or the night before
  • Face each bin with wheels towards the house
  • Keep a minimum of 30-50cm clear around each bin
  • Don’t overfill the bin (maximum weight 75kg)
  • Place the right material in the right bin
  • Don’t pack the waste too tightly
  • Make sure the Lid is closed
  • Bring bins back in within 24 hours of collection.

Bins left out can become hazards for pedestrians, block vision of vehicles reversing out of properties and can encourage illegal dumping of rubbish by others.

 

Damaged bin

Step 1.Damaged or needing maintenance?

If your kerbside collection bin is damaged or is in need of replacement parts (e.g. lid pins, wheels, axles, lids or the bin body), contact East Waste.

Step 2.Contact East Waste

Report to East Waste online

Phone 8347 5111

Email east@eastwaste.com

Missing or lost bins

Step 1.Your bin has gone missing?

 If a kerbside collection bin is missing from the front of your property after it has been placed there for collection, it should be reported as missing or lost.

Step 2.Report to the Police

You will need to report it to SAPOL via the Online Lost Property Reporting (OLPR), or provide a Statutory Declaration before a replacement bin is provided.

Step 3.Contact East Waste

Report to East Waste online

Phone 8347 5111

Email east@eastwaste.com

Bin/s no longer required

Step 1.No longer need your bin/s?

If your property is being demolished, you are required to surrender your kerbside collection bins to Council.

When the new property becomes occupied replacement bins will be provided, please contact East Waste.

Step 2.Contact East Waste

Report to East Waste online

Phone 8347 5111

Email east@eastwaste.com

I would like an additional bin

Residential Properties 

If you own a residential property you are entitled to a kerbside bin collection service, including:

  •  1 General waste (Blue bin),
  • 1 Recycling (Yellow bin) and 
  • 1 Organics (Green bin).

If you wish for an additional bin, you can complete this application.
 
There is a cost for all additional bins.
 

Business, industrial and commercial premises

 If you are an Individual business, industrial and commercial premises it is expected that each business will access commercial waste and recycling collection suppliers.

For further information regarding kerbside collection in relation to Business and Commercial properties please contact Council's Customer Experience team on 8372 5111.


Apply now

Order bins for a new build (dwelling)

Bins for a new build (dwelling)

If you have recently moved into a  new residential property in the City of Unley, you are entitled to a kerbside bin collection service, including:

  • 1 x 140L General waste (Blue bin),
  • 1 x 240L Recycling (Yellow bin) and 
  • 1 x 240L Organics (Green bin).

Once you have completed the application and moved into the property, the bins will be delivered to you.

For further information regarding kerbside collection in relation to Business and Commercial properties please contact Council's Customer Experience team on 8372 5111.

Apply now

Reporting other rubbish issues

Find out more about who to contact to report issues with public litter bins. 

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