Transport services

Car service 

The Community Transport Program aims to support older residents by providing one-way volunteer car transport for medical and health appointments, some social transport is also available dependant on volunteer availability. 

All requests will be looked at on an individual basis and medical appointments do take priority over social activities. Bookings are required three days in advance.

How to apply

The first step is to register with My Aged Care

Phone 1800 200 422 (Monday to Friday 8am to 8pm and Saturday 10am to 2pm)

The process

When registering with My Aged Care you will be given a reference number.

A home assessment will most likely be required to see what level of support is needed. 

Local residents can include the City of Unley in their referral as their preferred service provider

Council services  

Once a current referral has been received the client, family, or carer will be contacted discuss options available through the City of Unley.

For further information regarding home support services manage by Council, including fees and frequency, phone  (08) 8372 5198

Booking and terms of use

Booking

Services are available from 9.15am to 3.45pm Monday to Friday and bookings are dependent on the availability of volunteers.

The cost per trip will be discussed with the Community Transport Coordinator and fees are collected by the volunteer on the day of service.

For more information about these services, phone (08) 8372 5405.

Availability 

To ensure the program is fair to all eligible residents, transport services are allocated based on the priority of need and volunteer availability.

All transport requests must be arranged with the Community Transport Coordinator. It is necessary that as much prior notice as possible is given when requesting transport. Transport may not be available if less than three working days’ notice is given. Please note this is not an emergency service.

Terms of use

The Council has a duty of care and is responsible for the safety of all service users and volunteers. It is therefore necessary to contact the Community Transport Coordinator to advise of any additional requests or changes to the original booking. Requests for services must not be arranged directly with the volunteer driver.

We will endeavour to provide two way transport whenever possible; however in the situation of transport to hospital / specialist appointments and appointments outside of the Unley City area then transport services will be one way only.

Community bus

The Unley Community Bus is a ‘door to door’ service that picks passengers up from their home and transports them to a range of destinations. The service is provided by volunteers and coordinated by City of Unley staff.

This service is intended for residents living in the City of Unley who are transport disadvantaged, frail, aged, or have a disability. There is no age barrier. Residents must be able to board the bus independently and without assistance disembark at the destination.

Booking and terms of use

The process

For a list of the times and days and the destinations that you can book, download the Community Bus Timetable.

Community Bus Timetable(PDF, 1MB)

Register by phoning 8372 5131.

Terms of use 

To ensure the program is fair to all eligible residents, transport services are allocated based on the priority of need and volunteer availability.

Passengers must have the ability to carry their own bags. Due to storage on the bus, shopping bags are strictly limited to two per person.

Looking after passengers 

The Unley Community Bus promotes an environment where passengers feel welcomed, supported, safe, and happy. The service values respect, tolerance, inclusiveness and equity.

Passengers who demonstrate behaviour or use language that is not supportive of these values may be refused access to the bus.